Car FAQ Details
At the commencement of rental, drivers must meet the requirement for licence eligibility. If the number of years is 8, this does not mean that the driver must have held their licence for 8 years - it means they must have been eligible to hold their licence for 8 years.
Drivers must be eligible to hold a driving licence for 8 years at the commencement of rental to drive:
MBMN / MDMN / EBMN / EDMN / CDMN / CDMR / CDMD / IDMN / IDMR / IDMD / CWMR / IWMR / IVMR/ EDAN/ CDAN / CDAR / IDAN / IDAR / IDAD / IFMR / IFMD / IFAR.
Drivers must be eligible to hold a driving licence for 11 years at the commencement of rental to drive:
FDMR / SVMN / SVMR / PVMR / FDAR / SVAN / SVAR / PVAR / PDAR
***For driving licences issued in the USA and Canada***
Drivers must be eligible to hold a driving licence for 9 years at the commencement of rental to drive:
MBMN / MDMN / EBMN / EDMN / CDMN / CDMR / CDMD / IDMN / IDMR / IDMD / CWMR / IWMR / IVMR / EDAN / CDAN / CDAR / IDAN / IDAR / IDAD / IFMR / IFMD / IFAR.
Drivers must be eligible to hold a driving licence for 12 years at the commencement of rental to drive:
FDMR / SVMN / SVMR / PVMR / FDAR / SVAN / SVAR / PVAR / PDAR.
Drivers aged 75 and over will need to provide a PRINTED medical certificate which states that they are fit to drive and a letter from their insurance company stating that they are currently driving and have not had an accident within the last 5 years. This information must be received at least 5 working days in advance of your rental.
In order to rent a vehicle from us, we require that you hold a full, unendorsed driving licence for at least 2 years prior to the start of your rental. Licences must be produced in person at the rental location on collection of the vehicle. Licences must be from the country of permanent residence. NON-EU/EEA driving licences cannot be accepted if the holder has been resident in Ireland for more than 12 months.
Holders of UK, US, Canadian, Australian and all EU member states are NOT required to supply an International Driving Permit (IDP). International Driving Permits where required, MUST BE accompanied by the original domestic licence of the driver. This is clearly stated on the international permit. An International permit presented without the domestic licence, will not be accepted.
Attention: UK Driving Licence Holders
From June 8th 2015, the UK paper part of your driving licence will no longer be valid. We will require all UK licence holders to present evidence of your driving record (entitlements/endorsements) before the vehicle can be released. This can be obtained by printing it out from the DVLA’s ‘Share Driving Licence’ section - Share Driving Licence - before you collect your vehicle. This must be printed within 21 days of your pickup date.
We reserve the right to ask prequalifying questions on your insurance history. You may be refused a vehicle based on the answers you provide.
Irish Law requires that drivers are in possession of their driving licence at all times. Please note that failure to inform us of endorsements on your licence will result in us being unable to provide you with a vehicle and a forfeiture of any deposit taken.
FORMS OF PAYMENT
We require that the main driver of the vehicle is the holder of a major credit card which must be used to pay the deposit and also produced on arrival. We accept MasterCard, Visa, American Express and Diners Club. Payment must be made with a credit card as we do not accept other forms of payment (cash, prepaid cards, debit cards, electronic cards or the credit card from a third party will NOT be accepted). At the time of rental, there must be sufficient funds on your card to cover the entire cost of the rental. This includes the deductible/excess amount should you decline our excess waiver cover on collection of the vehicle. Holders of a 'Chip and Pin' credit card must know their PIN number. Failure to produce a valid credit card will result in a failed rental and no refund will be issued.
CDW INCLUSIVE RATES
If you have selected a rate inclusive of CDW and Theft cover, your vehicle will have the following excess/deductible and this amount will be held on your credit card for the duration of the rental:
You can reduce your excess to zero by paying the premium for our excess waiver cover:
CDW EXCLUSIVE RATES
Only applicable for US/Canadian residents who have a US issued World MasterCard or Canadian issued Visa/MasterCard with relevant cover for the Republic of Ireland. If you have chosen a rate exclusive of CDW and Theft cover, please be advised that for security reasons, 5,000EURO will be pre-authorised on your card in case there is any damage. If there is any damage, this amount can be claimed back through your credit card company. We will NOT be held responsible for any exchange rate charges as a result.
If a letter confirming CDW coverage is not provided on collection of the vehicle or if your card does not provide the relevant coverage or if you do not have 5,000Euro available on your card, you will be required to purchase our CDW and Theft Waiver at the local daily rate (Eur24-33).
In order to establish if your US MasterCard or Canadian VisaCard/MasterCard includes Auto Rental Insurance in the Republic of Ireland please call your credit card issuer before making your reservation. It is important to confirm to your credit card issuer that the Republic of Ireland as your place of rental. You must provide WRITTEN PROOF that the card has relevant coverage for THE REPUBLIC OF IRELAND. This letter must be dated no more than 21 days prior to arrival.
*These cards will only be accepted for coverage for a MAXIMUM of 28 days in any one calendar year*
**Please note that we DO NOT ACCEPT CDW policies purchased through a third party.**
***EXCLUSIVE RATES ARE NOT APPLICABLE TO CUSTOMERS TRANSFERRING OWN IRISH INSURANCE POLICY - ANY CUSTOMER WISHING TO DO THIS MUST CONTACT OUR RESERVATIONS TEAM ON 01 8441944.
The following optional coverages/items will be offered on collection of the vehicle:
FLIGHT INFORMATION (if collecting from an airport location)
For all airport collections, we ask that you provide us with the correct flight number and arrival time when booking your vehicle. This is to ensure that if your flight is delayed your vehicle will be held and staff will be in place to greet you when you arrive. If this information is not available to you at the time of booking, we ask you provide us with it at least 5 days before your arrival date. If we do not receive this information in time, we cannot take responsibility for a failed rental.
Vehicles will only be held for 2 hours after the booked pickup time/landing time within our opening hours. After this time, the vehicle may not be available and deposits may be non-refundable.
For your convenience, we offer the following 2 fuel options:
1. PREPAID FUEL
Customers can choose our prepaid fuel option at the beginning of their rental at our special discounted rates. For your convenience there is no need to refill the vehicle. With this option, no refunds will be given for unused fuel. Prices for this option are set locally.
2. STANDARD REFUELLING
Customers can return the car as they wish. Should the car return less than full, the customer will be charged a local refuelling fee plus the standard fuel price per litre.
No compensation will be given for fuel charges if an upgrade to a larger car is given.
The M50 uses a barrier free tolling system between junctions 6 and 7. Drivers are responsible for the payment of their tolls directly with the Toll Operator. Further information regarding toll rates and payment methods will be given on collection of your vehicle. All other toll charges are the responsibility of the renter and must be paid as you enter or exit the toll plaza.
-Once availability has been confirmed, 60% is charged.
-Cancellation Cover can be purchased for € 5.00 per booked week. If Cancellation Cover has been purchased, and you cancel at least 24 hours before your pickup time, all charges less the Cancellation Cover will be refunded.
-Where Cancellation Cover has not been purchased, reservations cancelled at least 24 hours before your pickup time will incur a 15% cancellation fee.
-Cancellations less than 24 hours from the pickup time or a no-show will result in a loss of your deposit.
TRAVEL TO NORTHERN IRELAND
Vehicles may travel into Northern Ireland and you must inform us of this on collection of the vehicle (34.05Euro per rental.) However UNDER NO CIRCUMSTANCES can a vehicle be taken off the island of Ireland.
- One Way Rentals
Within the same county.......................................................34.05Euro
Returning to different county (except Knock/Kerry/Sligo)...68.10Euro
Returns to Knock/Kerry/Sligo........................................85.12Euro
- Baby seats.............6.81Euro per day (max charge 47.67Euro per rental)
- Booster seats..........6.81Euro per day (max charge 47.67Euro per rental)
- Traffic violations
The renter is responsible for all costs and penalties incurred relating to traffic offences, parking tickets, clamping fines, compound charges, speeding fines etc and also the provision of documentation relating to accidents. The hirer is liable to pay for these fines/offences directly to the local authority. Where the hirer does not settle these fines directly, the hirer's details will be provided to the local authority and an administration fee of €30.00 will apply.
If you have chosen to waive our CDW cover, you must hold either a US issued World MasterCard or Canadian issued Gold/Platinum Visa and provide WRITTEN PROOF that the card has relevant coverage for THE REPUBLIC OF IRELAND. This letter must be dated no more than 21 days prior to arrival. If a relevant card and cover letter are not produced at time of commencement of rental OR you have chosen an exclusive rate, and do not hold a credit card that will cover you for CDW, you will be required to pay the premium for CDW on arrival at the local daily rate.
*These cards will only be accepted for coverage for a MAXIMUM of 28 days in any one calendar year*
***NOT APPLICABLE TO CUSTOMERS TRANSFERRING OWN IRISH INSURANCE POLICY - ANY CUSTOMER WISHING TO DO THIS MUST CONTACT OUR RESERVATIONS TEAM ON 01 8441944.
Only US issued World MasterCard or Canadian issued Gold/Platinum Visa can be used to waive CDW coverage. If you have any queries, please check with your issuing bank before your arrival to see if you are covered in the Republic of Ireland.
***Please be advised that for security reasons, 5,000EURO will be pre-authorised on your card in case there is any damage. If there is any damage, this amount can be claimed back through your credit card company. We will NOT be held responsible for any exchange rate charges as a result.